Support
Support
Whether something isn’t working, you have a suggestion, or you have a question about privacy or purchases, start here.
01
Email us
Please include the app name, app version and system version, and remove passwords or other sensitive information before sending.
02
Help by app
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TSX Translation Open -
Lumax Clip Clipboard manager Open -
Lumax Tempo Menu bar calendar & time Open -
Pennilo Personal finance Open support page - DeskDen Desktop workspace Open support page
03
General
This page is migrated from the lumaxspace.com support page as of 2026-10-23, with brand, domain and contact details replaced. The effective date will be set after review.
On this page
Product help
For product help, a bug report, accessibility feedback, a privacy question, or a purchase question, email support@uuthings.com.
- Name the product — Lumax Tempo or Lumax Clip — and include its version and your macOS version.
- Describe the issue, the steps that reproduce it, and what you expected.
- Attach a screenshot or screen recording only if it helps explain the issue.
- Remove names, file paths, account details, passwords, and unrelated clipboard, calendar, or reminder content before sending anything.
Email handling
Support email is used to answer requests, troubleshoot, maintain security, and meet applicable obligations. It is kept only as long as reasonably needed for those purposes and applicable recordkeeping or legal requirements.
Read the Privacy Policy for more detail, or contact support@uuthings.com.